.waa-chat-root{--waa-dark:#111827;--waa-text:#172033;--waa-muted:#667085;--waa-line:#e6eaf0;--waa-soft:#f7f8fb;position:fixed;right:22px;bottom:22px;z-index:999999;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;color:var(--waa-text);font-size:14px;line-height:1.45}.waa-chat-root *{box-sizing:border-box}.waa-chat-root button,.waa-chat-root input,.waa-chat-root textarea{font:inherit}.waa-launcher{appearance:none!important;border:0!important;border-radius:999px!important;background:var(--waa-dark)!important;color:#fff!important;box-shadow:0 14px 40px rgba(17,24,39,.24)!important;padding:10px 16px 10px 10px!important;display:flex!important;gap:9px!important;align-items:center!important;font-weight:700!important;cursor:pointer!important;min-height:48px!important}.waa-launcher-icon{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#fff;color:var(--waa-dark)}.waa-launcher-label{color:#fff!important;font-size:13px!important}.waa-panel[hidden]{display:none!important}.waa-panel{position:absolute;right:0;bottom:62px;width:min(400px,calc(100vw - 24px));height:min(650px,calc(100vh - 100px));background:#fff;border:1px solid var(--waa-line);border-radius:22px;overflow:hidden;box-shadow:0 26px 80px rgba(17,24,39,.22);grid-template-rows:auto 1fr auto auto}.waa-panel:not([hidden]){display:grid}.waa-panel-head{padding:15px 16px;border-bottom:1px solid #edf0f4;display:grid;grid-template-columns:40px 1fr 34px;gap:10px;align-items:center;background:#fff}.waa-avatar{width:40px;height:40px;border-radius:13px;background:var(--waa-dark);color:#fff;display:grid;place-items:center;font-size:17px;font-weight:800;letter-spacing:.04em}.waa-avatar span{color:#fff!important;line-height:1}.waa-head-copy strong{display:block;font-size:14px;color:var(--waa-text)!important}.waa-head-copy small{display:flex;align-items:center;gap:6px;color:var(--waa-muted)!important;margin-top:2px;font-size:11px}.waa-head-copy small i{width:7px;height:7px;background:#16a34a;border-radius:50%}.waa-close{appearance:none!important;border:0!important;background:#f1f3f6!important;color:#475467!important;width:34px!important;height:34px!important;border-radius:11px!important;font-size:22px!important;line-height:1!important;cursor:pointer!important;padding:0!important}.waa-messages{padding:17px;overflow:auto;background:linear-gradient(180deg,#fafbfc 0%,#f7f8fb 100%);scrollbar-width:thin}.waa-bubble{max-width:88%;padding:11px 13px;border-radius:15px;margin:0 0 10px;font-size:13.5px;line-height:1.5;background:#fff;color:var(--waa-text)!important;border:1px solid var(--waa-line);box-shadow:0 2px 8px rgba(15,23,42,.035)}.waa-bubble.user{margin-left:auto;background:var(--waa-dark);color:#fff!important;border-color:var(--waa-dark);border-bottom-right-radius:5px}.waa-bubble.bot{border-bottom-left-radius:5px}.waa-bubble.note{max-width:100%;background:transparent;border:0;box-shadow:none;text-align:center;color:var(--waa-muted)!important;padding:4px 8px}.waa-bubble.note small{color:var(--waa-muted)!important}.waa-quick-actions{padding:10px 12px;display:flex;gap:7px;overflow-x:auto;border-top:1px solid #edf0f4;background:#fff;scrollbar-width:none}.waa-quick-actions::-webkit-scrollbar{display:none}.waa-quick-actions button,.waa-order-actions button,.waa-form button{appearance:none!important;white-space:nowrap!important;border:1px solid #dce1e8!important;background:#fff!important;color:#273244!important;border-radius:999px!important;padding:8px 11px!important;font-size:12px!important;line-height:1.15!important;font-weight:650!important;cursor:pointer!important;box-shadow:none!important;text-shadow:none!important;min-height:auto!important}.waa-quick-actions button{display:flex!important;align-items:center!important;gap:5px!important}.waa-quick-actions button span{color:#667085!important}.waa-order-actions button.primary,.waa-form button.primary{background:var(--waa-dark)!important;border-color:var(--waa-dark)!important;color:#fff!important}.waa-input-row{display:grid;grid-template-columns:1fr 42px;gap:8px;padding:11px;border-top:1px solid #edf0f4;background:#fff}.waa-input-row textarea{resize:none!important;border:1px solid #dce1e8!important;border-radius:12px!important;padding:10px 12px!important;max-height:90px!important;min-height:42px!important;outline:none!important;background:#fff!important;color:var(--waa-text)!important;box-shadow:none!important}.waa-input-row textarea:focus{border-color:#98a2b3!important;box-shadow:0 0 0 3px rgba(17,24,39,.05)!important}.waa-send{appearance:none!important;border:0!important;background:var(--waa-dark)!important;color:#fff!important;border-radius:12px!important;cursor:pointer!important;display:grid!important;place-items:center!important;padding:0!important;min-height:42px!important}.waa-products{display:flex;gap:10px;overflow:auto;padding:0 0 12px;scrollbar-width:thin;scroll-snap-type:x proximity}.waa-product-card{min-width:300px;max-width:320px;background:#fff;border:1px solid var(--waa-line);border-radius:16px;overflow:hidden;display:grid;grid-template-columns:94px 1fr;box-shadow:0 5px 18px rgba(15,23,42,.055);scroll-snap-align:start}.waa-product-image{display:block!important;margin:0!important;background:#f5f6f8;min-height:132px}.waa-product-card img{width:94px;height:100%;min-height:132px;object-fit:cover;display:block}.waa-product-body{padding:11px 12px;min-width:0}.waa-product-body strong,.waa-product-body small,.waa-product-body b{display:block}.waa-product-body strong{font-size:13px;color:var(--waa-text)!important;line-height:1.35}.waa-product-body p{margin:5px 0 6px!important;color:#596579!important;font-size:11.5px!important;line-height:1.45!important;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.waa-product-body small{color:var(--waa-muted)!important;margin:3px 0;font-size:10.5px}.waa-product-body b{font-size:13px}.waa-product-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:7px;padding-top:7px;border-top:1px solid #eef1f4}.waa-product-card a,.waa-link{display:inline-flex;gap:4px;align-items:center;color:var(--waa-dark)!important;font-weight:750!important;text-decoration:none!important;font-size:11.5px}.waa-product-foot a{margin:0!important;white-space:nowrap}.waa-product-prompt{display:grid;gap:10px}.waa-product-prompt-head{display:flex;gap:9px;align-items:center}.waa-product-prompt-head strong,.waa-product-prompt-head small{display:block}.waa-product-prompt-head strong{font-size:13px;color:var(--waa-text)!important}.waa-product-prompt-head small{font-size:10.5px;color:var(--waa-muted)!important;margin-top:1px}.waa-mini-icon{width:31px;height:31px;border-radius:10px;background:#f1f3f6;display:grid;place-items:center;font-weight:800;color:#344054!important}.waa-category-chips{display:flex;flex-wrap:wrap;gap:6px}.waa-category-chip,.waa-product-examples button{appearance:none!important;border:1px solid #dce1e8!important;background:#fff!important;color:#344054!important;border-radius:999px!important;padding:7px 9px!important;font-size:11px!important;font-weight:700!important;line-height:1!important;cursor:pointer!important;box-shadow:none!important;text-shadow:none!important;display:inline-flex!important;align-items:center!important;gap:5px!important}.waa-category-chip small{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:#f2f4f7;color:#667085!important;font-size:9px!important}.waa-category-chip:hover,.waa-product-examples button:hover{border-color:#98a2b3!important;background:#f9fafb!important}.waa-product-examples{display:flex;align-items:center;gap:6px;flex-wrap:wrap;padding-top:8px;border-top:1px solid #eef1f4}.waa-product-examples>span{font-size:10px;color:#98a2b3!important;font-weight:700}.waa-product-examples button{padding:6px 8px!important;font-size:10px!important}.waa-order-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.waa-order-head small{display:block;color:#98a2b3!important;font-size:9px;font-weight:800;letter-spacing:.12em}.waa-order-head strong{font-size:16px}.waa-status-badge,.waa-secure-badge{display:inline-flex;padding:4px 7px;border-radius:999px;background:#ecfdf3;color:#087443!important;font-size:10px;font-weight:750}.waa-secure-badge{margin-top:3px;background:#f1f3f6;color:#475467!important}.waa-order-grid{display:grid;grid-template-columns:1fr 1fr;gap:6px 10px;margin:8px 0 10px;padding:9px 0;border-top:1px solid #eef1f4;border-bottom:1px solid #eef1f4}.waa-order-grid span{color:var(--waa-muted)!important;font-size:12px}.waa-order-grid b{text-align:right;font-size:12px}.waa-order-items{list-style:none!important;margin:8px 0!important;padding:0!important}.waa-order-items li{display:flex;justify-content:space-between;gap:8px;padding:4px 0;font-size:12px}.waa-order-items li b{white-space:nowrap}.waa-order-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:10px}.waa-order-note{display:block;margin-top:8px;color:var(--waa-muted)!important;font-size:10px}.waa-form{display:grid;gap:9px;max-width:100%}.waa-form-title{display:flex;gap:9px;align-items:flex-start;margin-bottom:2px}.waa-form-title>span{display:grid;place-items:center;width:30px;height:30px;border-radius:9px;background:#f1f3f6;font-weight:800}.waa-form-title strong,.waa-form-title small{display:block}.waa-form-title small{font-size:11px;color:var(--waa-muted)!important;margin-top:1px}.waa-form label{display:grid;gap:4px}.waa-form label>span{font-size:10px;font-weight:750;color:#667085!important}.waa-form input{width:100%!important;box-sizing:border-box!important;border:1px solid #dce1e8!important;border-radius:10px!important;padding:9px 10px!important;background:#fff!important;color:var(--waa-text)!important;box-shadow:none!important;min-height:39px!important}.waa-form.has-error input{border-color:#fda29b!important}.waa-form-help{font-size:10px;color:var(--waa-muted)!important}.waa-otp-stage{display:grid;gap:8px}.waa-otp-stage[hidden]{display:none!important}.waa-access-title strong,.waa-access-title small{display:block}.waa-access-title small{color:var(--waa-muted)!important;font-size:10px}.waa-downloads{display:grid;gap:7px;margin-top:9px}.waa-downloads a{padding:9px 10px;background:#f7f8fa;border:1px solid #e7eaf0;border-radius:10px;text-decoration:none!important;color:var(--waa-dark)!important;font-weight:700;display:grid;grid-template-columns:24px 1fr auto;gap:8px;align-items:center}.waa-downloads a>span{width:24px;height:24px;border-radius:7px;background:#fff;display:grid;place-items:center}.waa-downloads a strong,.waa-downloads a small{display:block}.waa-downloads a small{color:var(--waa-muted)!important;font-size:10px;font-weight:500}.waa-downloads a>b{font-size:11px}.waa-dots{display:flex;gap:4px;padding:3px 0}.waa-dots i{width:6px;height:6px;border-radius:50%;background:#98a2b3;animation:waa-dot 1s infinite alternate}.waa-dots i:nth-child(2){animation-delay:.15s}.waa-dots i:nth-child(3){animation-delay:.3s}@keyframes waa-dot{to{opacity:.3;transform:translateY(-2px)}}
@media(max-width:600px){.waa-chat-root{right:12px;bottom:12px}.waa-panel{position:fixed;inset:0;width:100%;height:100%;border:0;border-radius:0}.waa-launcher{padding:10px!important}.waa-launcher-label{display:none}.waa-panel-head{padding-top:max(15px,env(safe-area-inset-top))}.waa-messages{padding:15px}.waa-input-row{padding-bottom:max(11px,env(safe-area-inset-bottom))}}

/* v1.3 guided order + product flows */
.waa-context-note{padding:9px 10px;border:1px solid #e7eaf0;background:#f8fafc;border-radius:10px;color:#475467!important;font-size:11px;line-height:1.45}.waa-empty-state{display:grid;gap:4px;text-align:center;padding:10px 4px}.waa-empty-state strong{font-size:13px;color:var(--waa-text)!important}.waa-empty-state small{font-size:11px;color:var(--waa-muted)!important}.waa-order-list{display:grid;gap:7px}.waa-list-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:2px}.waa-list-head strong,.waa-list-head small{display:block}.waa-list-head strong{font-size:13px;color:var(--waa-text)!important}.waa-list-head small{font-size:10px;color:var(--waa-muted)!important;margin-top:2px}.waa-list-head>span{display:grid;place-items:center;min-width:25px;height:25px;padding:0 7px;border-radius:999px;background:#f1f3f6;color:#475467!important;font-size:10px;font-weight:800}.waa-order-row{appearance:none!important;width:100%!important;border:1px solid #e5e9ef!important;background:#fff!important;border-radius:12px!important;padding:10px!important;display:grid!important;grid-template-columns:1fr auto 18px!important;gap:9px!important;align-items:center!important;text-align:left!important;box-shadow:none!important;cursor:pointer!important}.waa-order-row:hover{background:#f9fafb!important;border-color:#cfd5dd!important}.waa-order-row span small,.waa-order-row span strong,.waa-order-row span em{display:block!important}.waa-order-row span small{font-size:9px!important;letter-spacing:.08em;color:#98a2b3!important;font-weight:800!important}.waa-order-row span strong{font-size:12px!important;color:var(--waa-text)!important;margin-top:2px!important}.waa-order-row span em{font-size:10px!important;color:var(--waa-muted)!important;font-style:normal!important;margin-top:1px!important}.waa-order-row>b{font-size:11px!important;color:var(--waa-text)!important;white-space:nowrap!important}.waa-order-row>i{font-size:13px!important;color:#98a2b3!important;font-style:normal!important}.waa-selected-category{display:grid;grid-template-columns:auto 1fr auto;gap:7px;align-items:center;padding:8px 9px;background:#f8fafc;border:1px solid #e7eaf0;border-radius:10px}.waa-selected-category>span{font-size:9px!important;color:#98a2b3!important;text-transform:uppercase!important;letter-spacing:.08em!important;font-weight:800!important}.waa-selected-category>b{font-size:11px!important;color:var(--waa-text)!important}.waa-selected-category>button{appearance:none!important;border:0!important;background:transparent!important;color:#475467!important;padding:2px!important;font-size:10px!important;font-weight:750!important;cursor:pointer!important}.waa-form label>span em{font-style:normal!important;font-weight:500!important;color:#98a2b3!important;margin-left:4px}.waa-form-actions{display:flex;gap:7px;flex-wrap:wrap}.waa-form-actions button{flex:1 1 auto!important;justify-content:center!important}.waa-product-refine .waa-form-help{padding-top:2px}.waa-order-auth .waa-otp-stage{padding-top:2px}

/* v1.4 identity verification + session switching */
.waa-verify-tabs{display:grid;grid-template-columns:1fr 1fr;gap:5px;padding:4px;background:#f2f4f7;border-radius:11px}.waa-verify-tabs button{appearance:none!important;border:0!important;background:transparent!important;color:#667085!important;border-radius:8px!important;padding:8px 9px!important;font-size:10.5px!important;font-weight:750!important;cursor:pointer!important;box-shadow:none!important}.waa-verify-tabs button.active{background:#fff!important;color:var(--waa-text)!important;box-shadow:0 1px 3px rgba(15,23,42,.08)!important}.waa-otp-destination{padding:8px 9px;border-radius:9px;background:#ecfdf3;border:1px solid #d1fadf;color:#087443!important;font-size:10.5px;line-height:1.4}.waa-otp-destination[hidden]{display:none!important}.waa-otp-destination strong{color:#067647!important}.waa-identity-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:9px;padding-top:9px;border-top:1px solid #eef1f4}.waa-identity-actions button,.waa-identity-switch button{appearance:none!important;border:1px solid #dce1e8!important;background:#fff!important;color:#475467!important;border-radius:9px!important;padding:7px 9px!important;font-size:10px!important;font-weight:750!important;cursor:pointer!important;box-shadow:none!important;text-shadow:none!important}.waa-identity-actions button:first-child,.waa-identity-switch button.primary{background:var(--waa-dark)!important;border-color:var(--waa-dark)!important;color:#fff!important}.waa-identity-switch{display:grid;gap:7px}.waa-identity-switch strong{font-size:12.5px;color:var(--waa-text)!important}.waa-identity-switch small{font-size:10.5px;line-height:1.45;color:var(--waa-muted)!important}.waa-empty-state .waa-identity-actions{justify-content:center;width:100%}